Privacy Policy

Privacy Policy for Terrion™ Energy Solutions

1. Introduction

Green Liberty Pty Ltd, trading as Terrion™ Energy Solutions ("Terrion", "we", "us", or "our"), is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We only collect personal information that is reasonably necessary for our business functions and activities as an energy product solution provider. The types of personal information we may collect include:

●     Contact Information: Name, job title, company name, email address, phone number, and physical or postal address.

●     Business Details: Information relating to your business operations, energy infrastructure requirements, site conditions, and commercial enquiries.

●     Financial Information: Billing details, payment information, and credit history (primarily for B2B transactions, service agreements, or Special Purpose Vehicle (SPV) structuring).

●     Digital Information: IP addresses, browser type, device information, and interaction data collected via cookies when you visit the Terrion website.

3. How We Collect Personal Information ​​

We collect personal information directly from you when you:

●     Submit an inquiry via our website contact forms.

●     Email us at info@terrion.com.au or communicate with our staff via phone or post.

●     Request a quote, proposal, or technical specification sheet.

●     Enter into a commercial contract or Battery as a Service (BaaS) agreement with us.

●     Engage with us at industry events, trade shows, or remote site visits.

4. Purpose of Collection and Use

Terrion collects and uses your personal information for the following primary purposes:

●     To provide tailored energy storage solutions, hardware, and associated services.

●     To respond to your inquiries, provide technical support, and manage customer relationships.

●     To process billing, payments, and manage financial accounts.

●     To conduct site assessments and engineer suitable infrastructure deployments.

●     To communicate important product updates, warranty information, and maintenance schedules.

●     To comply with our legal and regulatory obligations.

5. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your personal information to:

●     Service Providers: Trusted third-party contractors and service providers who assist us in operating our business, such as IT hosting, logistics, accounting, and legal services. These parties are bound by strict confidentiality agreements.

●     Commercial Partners: Authorized integration partners or project stakeholders, but only where it is directly necessary for the delivery of your specific project.

●     Regulatory Bodies: Law enforcement agencies, government bodies, or courts where required or authorized by Australian law.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include secure digital storage, restricted access protocols, and encrypted communications. While we implement robust security practices, no data transmission over the internet can be guaranteed as completely secure.

7. Access and Correction of Your Information

Under the Privacy Act 1988, you have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To make a request, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

8. Website Cookies and Tracking

The Terrion website may use "cookies" to enhance user experience and analyse site traffic. Cookies are small text files stored on your device. You can adjust your browser settings to refuse cookies; however, this may limit your ability to use certain features of our website.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. The updated policy will be published on our website, and the date of the latest revision will be noted at the bottom of the page.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact our Privacy Officer at:

Terrion™ Energy Solutions

Email: info@terrion.com.au

Phone: +61 417 179 931

Last Updated: August 2026